Six Ways to Improve Communication with Patients

No one likes to be given bad news, especially of disease.  But first, you have to understand what it means.  When it comes to communication of medical information, the way the message is delivered is often just as important as the information itself.  Indeed, good communication is the backbone of every patient-provider relationship.

A patient’s ability to make the right choices depends on the availability of accurate information.  Physicians have an obligation to not only supply that information, but to do so it a way that is clear and understandable.  Here are six time-honored techniques that may be of help.

1. Avoid medical jargon.

2. Listen to your patients.

 3. Slow down. 

4. Assure understanding. 

5. Be honest. 

6. Be empathic. 

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